68jll Privacy Policy

1. Introduction

68jll operates an online gaming platform serving Filipino players across the Philippines, including users in Metro Manila, Cebu, Davao, Quezon City, and beyond. As a platform that handles financial transactions and identity verification, we take your privacy seriously. This Privacy Policy explains clearly and honestly what we collect, why we collect it, and how we handle it.

This policy should be read alongside the Terms and Conditions, which govern the broader relationship between you and 68jll. Questions about this policy can be directed to our support team using the contact details at the end of this page.

2. Data We Collect

We collect personal data in the following categories:

3. How We Use Your Data

The personal data collected by 68jll is used for the following purposes:

• Account management: Creating and maintaining your player account, verifying identity, and processing logins.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso, verifying payment details, and preventing fraud.
• Platform operation: Delivering games, live casino streams, sports betting markets, fish games, and other platform features.
• Identity verification (KYC): Confirming that account holders meet age and eligibility requirements in line with applicable standards.
• Customer support: Responding to questions, resolving account issues, and handling complaints.
• Security and fraud prevention: Detecting and preventing unauthorised account access, suspicious transactions, and abuse of the platform.
• Legal compliance: Meeting obligations under applicable anti-money laundering and data protection requirements.
• Communications: Sending account-related notifications, security alerts, and — where you have opted in — information about promotions and platform updates.

68jll does not use your data for automated profiling that produces legal or similarly significant effects without a human review process.

4. Legal Basis for Processing

68jll processes your personal data on the following legal bases:

• Contractual necessity: Processing required to provide the services you have signed up for — account management, transactions, and platform access.
• Legal obligation: Processing required to comply with applicable legal requirements, including identity verification and financial record-keeping.
• Legitimate interests: Processing for fraud prevention, platform security, and improving the player experience, where these interests are not overridden by your privacy rights.
• Consent: Where you have given specific consent, such as opting in to promotional communications. You can withdraw this consent at any time through your account settings or by contacting support.

5. Data Sharing

68jll does not sell your personal data. We share data only in the following limited circumstances:

• Service providers: Third-party companies that help us operate the platform — including payment processors, identity verification services, cloud infrastructure providers, and customer support tools. These providers are contractually required to handle your data securely and only for the purposes we specify.
• Legal requirements: Where disclosure is required by law, court order, or regulatory authority.
• Fraud prevention: Where sharing information with relevant parties is necessary to investigate or prevent fraud, money laundering, or other illegal activity.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy commitments.

All third-party service providers used by 68jll are required to maintain appropriate security standards and are not permitted to use your personal data for their own commercial purposes.

6. Cookies and Tracking

The 68jll website and mobile application use cookies and similar technologies to support platform functionality and improve your experience. The types of cookies used include:

• Essential cookies: Required for basic platform functions such as maintaining your logged-in session and remembering your language preferences. These cannot be disabled without affecting platform functionality.
• Performance cookies: Used to understand how the platform is being used — which pages are visited most, where errors occur, and how load times can be improved. Data collected is aggregated and not linked to individual accounts.
• Security cookies: Help detect and prevent fraudulent activity by identifying unusual patterns across sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the platform normally.

7. Security Measures

68jll implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse:

• SSL/TLS encryption on all data transmissions between your device and our servers.
• OTP verification via your registered Philippine mobile number for login and sensitive account changes.
• Access controls ensuring that staff can only access personal data relevant to their specific role.
• Regular security reviews of platform infrastructure and third-party integrations.
• Data minimisation — only the data necessary for a given purpose is processed and stored.

8. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period after closure, as required by applicable legal and regulatory obligations. Specific retention periods depend on the category of data:

• Account and identity data is retained for the duration of your account and for a statutory period after closure, in line with applicable anti-money laundering requirements.
• Financial transaction records are retained as required by applicable financial record-keeping standards.
• Gaming activity data is retained for account management, dispute resolution, and responsible gaming monitoring purposes.
• Support communications are retained for quality assurance and dispute reference.
• Technical and log data is typically retained for a shorter period and used primarily for security monitoring.

When data is no longer needed and the retention period has passed, it is securely deleted or anonymised.

9. Your Rights Over Your Data

As a 68jll member, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

10. Minors

The 68jll platform is strictly for users aged 21 and above. We do not knowingly collect personal data from anyone under this age. If we become aware that personal data has been submitted by someone under 21, that account will be closed and the data deleted promptly.

If you believe a minor has registered on the platform, please notify our support team at [email protected] so we can act immediately.

11. Changes to This Policy

68jll may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When significant changes are made, we will display a notice on the platform or notify you via the contact details associated with your account.

The "Last Updated" date at the top of this page indicates when the current version was published. We recommend reviewing this page periodically to stay informed of how your data is handled.

12. Contact

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 68jll support team:

For questions about the Terms and Conditions, visit the Terms & Conditions page. For information about responsible gaming tools and self-exclusion, visit the Responsible Gaming page.